|Date||Agent ID||First Name||Last Name||Recorded Call||Score||Supervisor||Notes||View / Edit|
|September 19, 2023||1581||Carlos||Martinez||0||Luis|
|August 26, 2023||1567||Carlos||Castillo||0||Luis|
|August 17, 2023||1506||Jayden||Campbell||98||Oswaldo Michael Lainez|
Great tone and demeanour. Great reading but please practice the word politics.
|August 17, 2023||988||Eva||Chi||96||IRENE COREAS|
GREAT JOB !! thank you for using thank you through the call....the only thing would be for you to review the QA. for pronounciation to help you improve ......
|August 15, 2023||988||Eva||Chi||92||Oswaldo Michael Lainez|
Great job overall but you need to practice rehearsing the names on the survey a bit more before going live.
|August 15, 2023||768||Marlene||Melendez||90||IRENE COREAS|
Great Job!! zwith the pronunciation of Military. and please cotinue with thank you through the call....Dont know what happen at the end call dropped
|August 15, 2023||1567||Carlos||Castillo||100||IRENE COREAS|
,GREAT JOB!!! on his current call, good tone and demeanor, great job at thanking the participant 🙂
|August 15, 2023||874||Oscar||Batres||100||Oswaldo Michael Lainez|
Great job !!!! well done reading verbatim, great tone and attitude, nice job asking for names and still convincing the participants on doing the survey.
|August 14, 2023||774||Julio||Dajes||80||IRENE COREAS|
Great Job!!! thank you and again but always make sure they are still there once you start did you try calling back ?''and well the score is ow since you didnt get to do much .. continue to use thank you it will help alot !
|August 14, 2023||767||Julio||Serna||100||IRENE COREAS|
GREAT JOB!!! keep using thank you through out the call it will help alot ....
|August 14, 2023||774||Julio||Dajes||100||IRENE COREAS|
GREAT JOB!!! thank you for being so perfessional and applying thank you through out the call !!! Keep up the good work !!!!!
|August 11, 2023||1567||Carlos||Castillo||100||IRENE COREAS|
GREAT JOB!!!!! I had to see what you were doing since you are on your 5th survey today amazing work thank you-----
|August 10, 2023||772||Jesus Antonio||Rivera Medina||100||IRENE COREAS|
GREAT JOB !!! Just Please say thank you a little more through out the call
|August 10, 2023||767||Julio||Serna||92||IRENE COREAS|
GREAT JOB!!!! Lets try to avoid uhhh through out the call please and thank you for saying thank you also It can be a few more times please
|August 9, 2023||774||Julio||Dajes||100||Oswaldo Michael Lainez|
Great Job Implementing thank you throughout the call and good work rereading the statements when needed to. Fantastic attitude keep it up.
|August 9, 2023||772||Jesus Antonio||Rivera Medina||96||IRENE COREAS|
GREAT JOB .!!!.. no need to ask if they are in safe place to talk .... and please remember to say thank you through out the call ....
|August 9, 2023||926||Andrea||Batista||80||IRENE COREAS|
Lets please let them know your not selling anything and at least 1 rebuttle ,,,,Since he told you he didnt take no solicitaion calls please and thank you ... Great job !!
|August 9, 2023||1567||Carlos||Castillo||98||Oswaldo Michael Lainez|
Fantastic job reading verbatim !!! Even when the participant asked to explain the statement the agent did a great job letting the participant know they have to read the survey verbatim.
|August 8, 2023||767||Julio||Serna||56||IRENE COREAS|
Once they answer they are registered to vote there is no need to ask for name and rememeber we can not ecept just anyanswer thatis considered cheating ...we need to ask clearly and read the options and get clear answer please
|August 7, 2023||929||Victor||Astudillo||98||Oswaldo Michael Lainez|
Needs to implement the words THANK YOU throughout the call and also when the participant mentioned that the questions where racist we need to be able to tell them that our job is to read verbatim.