A short Test to qualify

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Q-1
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Q-2
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Q-3
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Q-4
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Q-5
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DONE
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ID

WELCOME

TO YOUR EVALUATION

FIRST NAME
LAST NAME
Email
Its You? *
Not You?
QUESTION 1

During the course of your work, you answer a telephone call from an angry customer who has a lot to say, How should you deal with the situation ?

Complaint *
Fill Required fields
QUESTION 2

When having a disagreement with a customer, I typically

Disagreement *
QUESTION 3

What is the correct way to address someone on line, if you are unsure of how she/he would like to be addressed

Addressing *
QUESTION 4

Watch this video and write on the space under it, what do you think about it

Attitude *
Explain what you think about this
You need to write what you think on the text space
QUESTION 5

Watch this video and write on the space under it, what do you think about it

How many tips ? *
YOUR BASIC SCORE, OUT OF 10

Our Evaluation on the recording you will upload value gives you from 0 to 5 extra points, 13 points are needed

Partial Score