Call Monitoring Form

First Name

Jose Luis

Last Name

Aleman

Date

December 1, 2023

Agent ID

1687

E Mail

joseluisaleman928@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Carlos

Last Name

Martinez

Date

September 19, 2023

Agent ID

1581

E Mail

krlos.emartinez@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Carlos

Last Name

Castillo

Date

August 26, 2023

Agent ID

1567

E Mail

cepinell@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Jayden

Last Name

Campbell

Date

August 17, 2023

Agent ID

1506

E Mail

kiritasuna25@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Eva

Last Name

Chi

Date

August 17, 2023

Agent ID

988

E Mail

cleochi47@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Eva

Last Name

Chi

Date

August 15, 2023

Agent ID

988

E Mail

cleochi47@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Marlene

Last Name

Melendez

Date

August 15, 2023

Agent ID

768

E Mail

nunezmelendez@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Carlos

Last Name

Castillo

Date

August 15, 2023

Agent ID

1567

E Mail

cepinell@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Oscar

Last Name

Batres

Date

August 15, 2023

Agent ID

874

E Mail

oscarbatres09@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Julio

Last Name

Dajes

Date

August 14, 2023

Agent ID

774

E Mail

alitabroaster23@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Julio

Last Name

Serna

Date

August 14, 2023

Agent ID

767

E Mail

julioserna713@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Julio

Last Name

Dajes

Date

August 14, 2023

Agent ID

774

E Mail

alitabroaster23@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Carlos

Last Name

Castillo

Date

August 11, 2023

Agent ID

1567

E Mail

cepinell@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Jesus Antonio

Last Name

Rivera Medina

Date

August 10, 2023

Agent ID

772

E Mail

antuany4214@gma.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Julio

Last Name

Serna

Date

August 10, 2023

Agent ID

767

E Mail

julioserna713@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Julio

Last Name

Dajes

Date

August 9, 2023

Agent ID

774

E Mail

alitabroaster23@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Jesus Antonio

Last Name

Rivera Medina

Date

August 9, 2023

Agent ID

772

E Mail

antuany4214@gma.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Andrea

Last Name

Batista

Date

August 9, 2023

Agent ID

926

E Mail

Andreabatistascs@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Carlos

Last Name

Castillo

Date

August 9, 2023

Agent ID

1567

E Mail

cepinell@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Julio

Last Name

Serna

Date

August 8, 2023

Agent ID

767

E Mail

julioserna713@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Victor

Last Name

Astudillo

Date

August 7, 2023

Agent ID

929

E Mail

d.casper304@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

CARLOS MISAEL

Last Name

ORTIZ GOMEZ

Date

August 5, 2023

Agent ID

1573

E Mail

benjamin1293@hotmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

jonathan alexander

Last Name

batista carmona

Date

July 31, 2023

Agent ID

1568

E Mail

jonathannegro96@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Cristhian

Last Name

Cabrera

Date

April 19, 2023

Agent ID

857

E Mail

ccabrerahos@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Ivanna

Last Name

Galinger

Date

October 18, 2022

Agent ID

1158

E Mail

makeartp@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Ernesto

Last Name

Centeno

Date

October 14, 2022

Agent ID

1332

E Mail

ernesto.centeno.2021@outlook.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Oswaldo Michael

Last Name

Lainez

Date

October 14, 2022

Agent ID

931

E Mail

Spadesmusic5@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Rolina

Last Name

Gale

Date

October 14, 2022

Agent ID

825

E Mail

rolinagale67@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Abraham

Last Name

Alborola

Date

October 14, 2022

Agent ID

1138

E Mail

newballgabriel@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Julio

Last Name

Serna

Date

October 14, 2022

Agent ID

767

E Mail

julioserna713@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

MANUEL DE JESUS

Last Name

ARIAS HENRIQUEZ

Date

October 14, 2022

Agent ID

769

E Mail

jesusariasenrique@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Erland

Last Name

Hernandez

Date

October 14, 2022

Agent ID

924

E Mail

erland19949@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Claudia Beatriz

Last Name

Torres Castillo

Date

October 13, 2022

Agent ID

1217

E Mail

mariaslove2018@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Salvador

Last Name

Rodriguez

Date

Agent ID

927

E Mail

sr538708@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Xavier

Last Name

Ordoñez

Date

Agent ID

1287

E Mail

xavierordonez63@yahoo.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


First Name

Celaura

Last Name

Bautista

Date

September 24, 2022

Agent ID

747

E Mail

celaura.bautista@gmail.com

Recording

Listen










1 – Did the agent read the introduction verbatim ? *
6 – Did the agent sound energetic ? *
2 – Did the agent identify the lead’s language ? *
7 – Was the agent polite and professional ? *
3 – Did the agent provide a rebuttal to continue the call ? *
8 – Did the agent read clearly ? *
4 – Did the agent politely end the call ? *
9 – Did the agent ask probing questions to get clear answers ? *
5 – Did the agent display active listening skills ? *
10 – Did the agent disposition the call in a timely manner? *
Score

0.00
Send Results to Agent? *
Notes


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