The Best Remote Call & Contact Center


Introduction !

In just under 4 years we grew from a few agents to hundreds of agents.

We specialize in small/medium businesses who could benefit from a seasoned high-quality staff, top-level management with accessible pricing & technology to fit your needs.

Our leadership team has over 25 years of experience in all aspects of remote services.
We deliver!

What We Do ?

Consulting and support services in the following areas:

  • Operations, logistics and system’s support. 
  • Our network of home-based operators perform
    • surveys, 
    • donations, 
    • sales, 
    • help desk, 
    • tech and customer support roles. 
  • We provide
    • logistics, 
    • telephony platform, 
    • quality assurance, 
    • compliance and queue management for the projects as required to ensure performance and high service levels.

How it's Done ?

We pair qualified staff to meet client requirements by tracking all the key factors; 

  • language proficiency,
  • scheduling, system and network performance.
  • Redundancy by placing resources from different geo locations that meet the client/system requirements to ensure a high service quality.

Lets build your best KPI together

Vertical Offers

  • Polling services
  • Helpdesk
  • Virtual assistants
  • Customer support
  • Tech support


  • Our current staff is in many different countries in the Americas.
  •  We hire based on language proficiency, character disposition, quality of connectivity services and equipment.
  • We are constantly hiring and placing staff as needed for the projects available
  • We always maintain a queue of personnel available.


We are in constant development of our systems in order to automate, analyze, streamline and improve our processes. 

we currently use a heavily developed telephony platform and can provide an array of standard and custom reporting and configurations

Logistics and Support

  • Queue management
  • Quality assurance
  • Performance management
  • Quota management
  • Compliance management
  • Live monitoring
  • Reporting

No Strings attached

Check What we are and do !!

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