The Best Remote Call & Contact Center

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Become a Freelance Agent or Interpreter working from home

Referred By:

Internet
1
Requirements
2
Personal Info
3
Contact
4
Language
5
Experience
6
Certifications
7
Equipment
8
Times
9
Internet
10
Payments
11
Agreement
12
User

 Freelance Agent or Interpreter Application 
PLEASE READ THIS

We require all following information to assess your skills and provide optimal service to our customers in the United States. Provide accurate responses, as your qualifications and the tools you plan to utilize could impact the hourly rates you receive, as well as the quality of campaigns or projects we may offer to you as a freelance agent
information is confidential, we don’t sell or provide this information to any other party 
In order to be eligible for our roster, it's essential to undergo the entire process, which includes the test and script reading recording stages, but the system will reject duplicates submissions of  an application
Files required to be uploaded, have to be on the format indicated  only

** Please complete this form using the computer you intend to use for work only
Fill all required fields

Personal Information

FIRST NAME ***
Do NOT use Caps Only
LAST NAME ***
Do Not Use CAPS only
DATE OF BIRTH ***
EMAIL ADDRESS ***
RESUME
Maximum file size: 5 MB
pdf-doc - this helps the selection process
Fill required fields

Contact Information

STREET ADDRESS 1 ***
PROVINCE/DEPT ***
MAIN PHONE ***
STREET ADDRESS 2
COUNTRY ***
SKYPE ADDRESS
need one for the job
CITY ***
POSTAL CODE
PHONE/WHATSAPP
Some Fields missing

Language Studies

WHERE DID YOU LEARNED YOUR ENGLISH ? ***
SCHOOL NAME
TIME OF RESIDENCE
TIME WORKED
Fill All required fields

Call center Experience

WORKED IN CALL CENTER? ***
REMOTE?
COMPANY NAME
HOW LONG?
check all marked *** Fields

Interpreter Certifications

CERTIFIED INTERPRETER ***
Languages
Certification Type
Certification Entity
Certifications
Maximum file size: 5 MB

Equipment Information

* Kindly retrieve your equipment information through your operating system's display and capture a screenshot of the output.

SYSTEM SCREENSHOT ***
Maximum file size: 3 MB
JPG-PNG Only
OPERATING SYSTEM ***
VERSION ***
AVAILABLE EQUIPMENT ***
EXTRA EQUIPMENT ***
BRAND ***
PRINTER BRAND
PROCESSOR ***
PRINTER MODEL
SCREEN SIZE ***
EXTRA SCREEN SIZE
Field Missing

Available Times

You don't have to specify the times for each day; instead,  establish time slots during which you'll be available to take on projects. Ex. (after 4PM, all day, afternoons, nights)
MONDAY ***
TUESDAY ***
WEDNESDAY ***
THURSDAY ***
FRIDAY ***
SATURDAY ***
SUNDAY ***
You have to respond to each

Internet Available

*Please access speedtest.net via your web browser, conduct the speed test, and take a screenshot of the outcome.

SPEEDTEST SCREENSHOT ***
Maximum file size: 3 MB
Upload .jpg or .png
INTERNET CONNECTION ***
INTERNET PROVIDER ***
DOWNLOAD ***
UPLOAD ***
LATENCY ***
Leaving a Selected Field empty will delay payments

Payment Information

Opting for a PayPal account for receiving payments offers enhanced reliability. While direct bank deposits are acceptable, they may come with certain limitations,
if cash on bank, no account needed, pickup on Bank teller and Western Union is known to be expensive
Failure to provide precise official and registered payment details will lead to delays as we rectify and authenticate your information, and may be on hold until next payment cycle.
FIELDS SHOWN WITH YOUR SELECTION ARE REQUIRED

PAYMENT THRU ***
Legal name on Account
BANK NAME
ACCOUNT NUMBER
ACCOUNT TYPE
EMAIL LINKED
COLLECTING CITY
LEGAL ID Number
DUI, Cedula
Fields Shown are Crucial

Legal Agreement (required)

REVIEW AGREEMENT ***
Acceptance
at the end

WE CAN NOT PROCESS AN APPLICATION WITHOUT AGREEMENT ACCEPTANCE

Legal Terms and Conditions
Independent Contractor’s engagement with Client under an Agreement shall commence at the date a campaign is assigned
The Parties agree and acknowledge that an Agreement and Independent Contractor’s engagement with Client under an Agreement, shall terminate, Upon the completion by Independent Contractor of the agreed Services, but may continue as new required services are agreed to start at that time with

Independent Contractor. 
The Parties agree and acknowledge that the agreement is as an independent contractor and is not, for any purpose, an employee of Client.  
Independent Contractor does not have any authority to enter into agreements or contracts on behalf of Client, and shall not represent that it possesses any such authority.
Independent Contractor shall not be entitled to any of Client’s benefits, including, but not limited to, coverage under medical, dental, retirement or other plans.
Client shall not be obligated to pay worker's compensation insurance, unemployment compensation, social security tax, withholding tax or other taxes or withholding for, or on behalf of the Independent Contractor, in connection with the performance of the Services under an Agreement.
Nothing contained in an Agreement shall be deemed or construed by the Parties to create the relationship of a partnership, a joint venture or any other fiduciary relationship.

Expenses.
Client shall NOT reimburse Independent Contractor for expenses unless expressly stipulated in writing . All costs and expenses incurred by Independent Contractor in connection with the performance of the Services shall be the sole responsibility of, and paid by Independent Contractor.

Confidentiality.
Confidential and Proprietary Information. 
 
In the course of performing the Services, Independent Contractor may be exposed to confidential and proprietary information of Client. “Confidential Information” shall mean any data or information that is competitively sensitive material and not generally known to the public, including, but not limited to, information relating to development and plans, marketing strategies, finance, operations, systems, proprietary concepts, documentation, reports, data, specifications, computer software, source code, object code, flow charts, data, databases, inventions, know-how, trade secrets, customer lists, customer relationships, customer profiles, supplier lists, supplier relationships, supplier profiles, pricing, sales estimates, business plans and internal performance results relating to the past, present or future business activities, technical information, designs, processes, procedures, formulas or improvements, which Client considers confidential and proprietary.
Independent Contractor acknowledges and agrees that the Confidential Information is valuable property of Client, developed over a long period of time at substantial expense and that it is worthy of protection.

  1. Confidentiality Obligations.
    Except as otherwise expressly permitted in an Agreement, Independent Contractor shall not disclose or use in any manner, directly or indirectly, any Confidential Information either during the term of an Agreement or at any time thereafter, except as required to perform the Services or with Client’s prior written consent. 
  2.  Rights in Confidential Information.  
    All Confidential Information disclosed to Independent Contractor by Client (i) is and shall remain the sole and exclusive property of Client, and (ii) is disclosed or permitted to be acquired by Independent Contractor solely in reliance on Independent Contractor’s agreement to maintain the Confidential Information in confidence and not to use or disclose the Confidential Information to any other person. Except as expressly provided herein, an Agreement does not confer any right, license, ownership or other interest in or title to the Confidential Information to Independent Contractor. 
  3. Irreparable Harm
    Independent Contractor acknowledges that the use or disclosure of any Confidential Information in a manner inconsistent with an Agreement will give rise to irreparable injury for which damages would not be an adequate remedy.  Accordingly, in addition to any other legal remedies which may be available at law or in equity, Client shall be entitled to equitable or injunctive relief against the unauthorized use or disclosure of Confidential Information. Client shall be entitled to pursue any other legally permissible remedy available as a result of such breach, including but not limited to, damages, both direct and consequential. In any action brought by Client under a Section, Client shall be entitled to recover its attorney’s fees and costs from Independent Contractor. 

Ownership of Work Product.
The Parties agree that all work product, information or other materials created and developed by Independent Contractor in connection with the performance of the Services under an Agreement and any resulting intellectual property rights (collectively, the “Work Product”) are the sole and exclusive property of Client.
 
The Parties acknowledge that the Work Product shall, to the extent permitted by law, be considered a “work made for hire” within the definition of Section 101 of the Copyright Act of 1976, as amended, (the “Copyright Act”) and that Client is deemed to be the author and is the owner of all copyright and all other rights therein.

If the work product is not deemed to be a “work made for hire” under the Copyright Act, then Independent Contractor hereby assigns to Client all of Independent Contractor’s rights, title and interest in and to the Work Product, including but not limited to all copyrights, publishing rights and rights to use, reproduce and otherwise exploit the Work Product in any and all formats, media, or all channels, whether now known or hereafter created.  

Non-Solicit. 
Independent Contractor agrees and covenants that for a period of 12 months following the termination of an Agreement, Independent Contractor will not, directly or indirectly, solicit any officer, director or employee, or any customer, client, supplier or vendor of Client for the purpose of inducing such party to terminate its relationship with Client in favor of Independent Contractor or another business directly or indirectly in competition with Client.   

Mutual Representations and Warranties.
Both Client and Independent Contractor represent and warrant that each Party has full power, authority and right to execute and deliver an Agreement, has full power and authority to perform its obligations under an Agreement, and has taken all necessary action to authorize the execution and delivery of an Agreement.  No other consents are necessary to enter into or perform an Agreement.

Independent Contractor Representation and Warranties. 
Independent Contractor represents and warrants that it has all the necessary licenses, permits and registrations, if any, required to perform the Services under an Agreement in accordance with applicable federal, state and country local laws, rules and regulations and that it will perform the Services according to the Client’s guidelines and specifications and with the standard of care prevailing in the industry. 

Indemnification
The Independent Contractor shall hold harmless Client from any damages, claims, liabilities, loss and expenses, including reasonable attorney’s fees, arising out of any act or omission of Independent Contractor in performing the Services or the breach of any provision of an Agreement by Independent Contractor.  

Governing Law.  
The terms of the Agreement and the rights of the Parties hereto shall be governed exclusively by the laws of the State of Oregon, without regarding its conflicts of law provisions. 

Disputes
The dispute shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration conducted in accordance with the rules of the American Arbitration Association.

Attorneys’ Fees

If either Party brings legal action to enforce its rights under an Agreement, the prevailing party will be entitled to recover from the other Party its expenses (including reasonable attorneys' fees and costs) incurred in connection with the action and any appeal. 

Binding Effect.
Agreements shall be binding upon and inure to the benefit of the Parties and their respective successors and permitted assigns.  

Assignment
The interests of Independent Contractor are personal to Independent Contractor and cannot be assigned, transferred or sold without the prior written consent of Client.

Entire Agreement. 
Each Agreement constitutes the entire agreement between the Parties hereto with respect the subject matter hereof, and supersedes all prior negotiations, understandings and agreements of the Parties.
 

Amendments. 
No supplement, modification or amendment of an Agreement will be binding unless executed in writing by both of the Parties. 

Notices.  
Any notice or other communication given or made to either Party under an Agreement shall be in writing and delivered by hand, sent by overnight courier service or sent by certified or registered mail, return receipt requested, to the address stated above or to another address as that Party may subsequently designate by notice, and shall be deemed given on the date of delivery. 

Waiver
Neither Party shall be deemed to have waived any provision of an Agreement or the exercise of any rights held under an Agreement unless such waiver is made expressly and in writing. Waiver by either Party of a breach or violation of any provision of an Agreement shall not constitute a waiver of any subsequent or other breach or violation.


Further Assurances.  
At the request of one Party, the other Party shall execute and deliver such other documents and take such other actions as may be reasonably necessary to effect the terms of an Agreement.

Sever-ability.  
If any provision of an Agreement is held to be invalid, illegal or unenforceable in whole or in part, the remaining provisions shall not be affected and shall continue to be valid, legal and enforceable

ACCEPT AGREEMENT ***
Need Agreement acceptance

Password and Security

These are the credentials you will use to login  and work on your Agent Dashboard, please make sure to save them on a secure place 

LOGIN NAME ***
20 Chars Max
PASSWORD ***
Remember this password
CONFIRM PASSWORD ***
Remember this password

After Submitting this form, you will receive an email containing a link to confirm this application, which includes a simple test.
The confirmation and test are required to be registered and get an interview.
Please check your spam folder in case our instructions are not immediately visible.  
REMEMBER YOUR PASSWORD

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